1. Disclaimer

   SADA, do not guarantee the availability of services offered on this website ("the Services") or the accuracy of the information and/or images on this website. We make no representations or warranties, whether express or implied, and assume no liability or responsibility for the proper performance of this website and/or the Services and/or the information and/or images contained on this website, and the Services are thus used at your own risk. In particular we make no warrantee that the Services will meet your requirements, be uninterrupted, timely, and secure or error free.

2. Indemnification

   You, the user, accordingly indemnify and hold us harmless against all and any loss, liability, actions, suites, proceedings, costs, demands and damages of all and every kind, (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the failure or delay in the performance of the Services offered on this website, or the use of the information and/or images available on this website.

3. Use of Services

   • You may only use the Services for lawful purposes and you warrant that you shall not:
   • other than for your personal and non-commercial use, store on your computer, or print copies of extracts from this website, and you may not, other than for your personal and non-commercial use, "mirror" or cache information provided via this website on your own server, or copy, adapt, modify or re-use the text or graphics from this website without prior written permission from SADA.

4. Privacy

   • Whilst your name and particulars which are supplied to us when registering for some of the Services will not automatically be made available to anyone, we nevertheless reserve the right to make information available to the authorities if required by law.
   • We will not sell or rent any personally identifiable information about you to any third party. However monitoring or recording of your registration details may take place for business purposes to the extent permitted by law, such as for example quality control and training for the purposes of improving our Services. However, in these situations, we will not disclose information that could be used to personally identify you.
   • We will adhere to our privacy policy the salient terms of which are available for you to link to and read from the home page of this website.
   • You must notify us immediately should any of your information change.

5. Intellectual Property Rights

   You acknowledge that we own the intellectual property rights in and to this website, and that the unauthorized use thereof is expressly prohibited. The word or mark " SADA", however represented, including stylized representation, all associated logos and symbols and combinations of any of the a foregoing with another word or mark, used on this site, are the trademarks of SADA.

6. Password

   You shall keep your password secure and warrant that no other person shall use the Services utilizing your password, and you acknowledge further that you are responsible for ensuring that no unauthorized access to the Services is obtained using your password, and that you will be liable for all such activities conducted pursuant to such use, whether authorized or not.

7. Termination and Variation

   We reserve the right to terminate the Services to you in particular, or to the public in general, without notice or reason, or to revise these terms and conditions at any time. Such changes will be posted on this website and be deemed to have been accepted by you if you continue using the Services. The obligation therefore is on you to review these terms and conditions at regular intervals.

8. General

   • These terms and conditions will be governed by and construed in accordance with the laws of South Africa.
   • These terms and conditions are severable, in that if any provision is determined to be illegal or unenforceable by any court of competent jurisdiction, then such provision shall be deemed to have been deleted without affecting the remaining provisions of the terms and conditions.
   • Our failure to exercise any particular rights or provision of these terms and conditions shall not constitute a waiver of such right or provision, unless acknowledged and agreed to by us in writing.
   • These terms and conditions, as varied by us from time to time pursuant to clause 7, above constitute the sole agreement between yourself and ourselves.

What data do we collect from our customers?

What do we do with your data and why?

How long do we keep your data for?

Who do we share your data with?

• OpenCart for order and accounting purposes.
• Sage Pastel for order and accounting purposes.
• The VCS payment gateway processes secure payments and complies with the Payment Card Industry Data Security Standard (PCI-DSS). E2 Solutions does not log or store the card’s CVC number, rendering it impossible to obtain full card details from the VCS system that could be used for fraudulent activities. We do not store your full card information anywhere on our system.
• Novtel for rental order purposes.
• Shipping extensions (couriers) to calculate shipping rates, print shipping labels and ship products.
• MailChimp for order status and shipping updates, including direct marketing to newsletter subscribers.
• WordPress for engaging with and posting online content on our blog and community site.
• Marketing and analytics extensions to analyse user behaviour and improve content on our website accordingly. We use the following cookie and tracking plugins:
  • Google Analytics: Anonymously tracks user sessions, page views and site usage statistics to optimise user experience.
  • Google Remarketing: Anonymously tracks user-website interaction to optimise marketing via Google AdWords and Display Marketing networks, and advert placement that is better suited to user interests and preferences.
  • Google Conversion Tracking: Anonymously tracks the conversion of Google AdWords and Display Marketing into successful sales to optimise marketing efforts and advert placement that is better suited to user interests and preferences.
  • Facebook Pixel: Tracks user interaction with our website to optimise Facebook advert placement that is better suited to user interests and preferences.
  • MailChimp Mailer Interaction: Tracks user interaction with marketing emails sent to optimise direct marketing efforts and provide users with a better direct marketing experience.
  • Persistent Login Cookie: Remembers user login and keeps the user logged in for 1 month.
  • PHP Session Cookie: Used for site security and user session data, for example, products added to shopping cart.

• use your personal information for any purpose other than as set out below:
• in relation to the ordering, sale and delivery of goods;
• to contact you regarding current or new goods or services or any other goods offered by us or any of our divisions and/or partners (unless you have opted out from receiving marketing material from us);
• to inform you of new features, special offers and promotional competitions offered by us or any of our divisions and/or partners (unless you have opted out from receiving marketing material from us); and
• to improve your experience on our website by, inter alia, monitoring statistical non-personal browsing habits, and to transact with us; or
• disclose your personal information to any third party other than as set out below:
• to our employees and/or third party service providers who assist us to interact with you via our website, email or any other method, for the ordering of goods or when delivering goods to you, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently;
• to our divisions and/or partners (including their employees and/or third party service providers) in order for them to interact directly with you via email or any other method for purposes of sending you marketing material regarding any current or new goods or services, new features, special offers or promotional items offered by them (unless you have opted out from receiving marketing material from us), and
• to our suppliers in order for them to liaise directly with you in the event of you submitting a warranty claim regarding any goods you have purchased which requires their involvement.

How do we collect your information?

What are my data security rights?

• get a copy of your collected data
• to update your data
• to unsubscribe from mailing lists
• to delete your data

• treat your personal information as strictly confidential;
• take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
• provide you with access to your personal information to view and/or update personal details;
• promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
• provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request;
• upon your request, promptly return or destroy any and all of your personal information in our possession or control; and
• not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

How can I access, update or delete the collected data?

• email: info@sada.co.za

Updates to our policy